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If you forget your eConnect Password or Challenge Question, please follow the procedure below for requesting a manual reset. For security reasons, both your eConnect Password and Challenge Question will be reset.
Credit Students:
- Submit a written request to the Registrar at your preferred location via mail, fax, or in person. Include ALL of the information listed below:
- Upon receipt of the information, please allow one business day for processing your request.
- Once your request has been processed, you are required to setup your account before you log in.
- If you have a valid e-mail address, you will receive an e-mail confirming your account setup.
 Security Tip: Never send confidential/sensitive information such as Social Security Number (SSN) or credit card/bank account information via e-mail, even as an attachment. These methods of communication can be intercepted and are not considered secure.
If you have any additional questions, please contact your college's Admissions/Registrar.
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