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  Answer ID  
564
  Date Created  
05/03/2005 10:22 AM
  Last Updated  
06/02/2009 02:41 PM
  Access Level  
Everyone

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  Missing e-mail messages
  Question
  Why isn't the message I just sent showing up in my outbox?
  Answer
 

In order to store your outgoing e-mails, you must save a copy of your sent messages in a Sent Items folder. To set up this feature, follow the steps below.

Step one: Create a Sent Items folder.

  1. From the NetMail Web interface, click on the Add Folder link located in the upper left hand corner.
  2. In the text box named Folder Name, type in the name of your new folder (Sent Items).
  3. From the drop-down box labeled Create In, select Username.
  4. Click the Okay button.

Step two: Set up the Sent Items folder.

  1. From the toolbar on top of the NetMail Web interface, click the Options button (the middle button).
  2. From the page labeled Options-General Settings, select the tab called Mailbox Management.
  3. From the Options-Mailbox Management page, use the drop-down box under the Mailbox Settings heading and select Sent Items.
  4. Click the save button at the bottom of the page.

These steps should enable your student NetMail to store your sent messages in your Sent Items folder. If you have problems or additional questions, contact your college NetMail administrator.

 

 
 
 
  
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